Privacy Policy

1. Information We Collect

We may collect the following categories of personal information:

• Identity Data: Full name, job title, and company name.
• Contact Data: Email address, phone number, and mailing address.
• Technical Data: IP address, browser type and version, time zone setting, operating system, and other technology identifiers.
• Usage Data: Information about how you use our website, including pages visited, time spent, and links clicked.
• Communication Data: Your preferences in receiving marketing communications from us.

2. How We Collect Your Information

We collect information through the following means:

• Direct Interactions: When you fill out contact forms, place orders, subscribe to newsletters, or correspond with us.
• Automated Technologies: As you interact with our website, we may automatically collect Technical Data using cookies, server logs, and similar technologies.
• Third Parties: We may receive information from analytics providers, advertising networks, and search information providers.

3. How We Use Your Information

We use your personal data to:

• Register you as a client and manage our business relationship with you.
• Provide and improve our IT consultancy services and website functionality.
• Send you service-related communications and administrative notices.
• Respond to your enquiries and provide customer support.
• Send marketing communications where you have consented or where we have a legitimate interest.
• Conduct data analysis, testing, and research to improve our services.
• Comply with legal and regulatory obligations.

4. Legal Bases for Processing

We process your personal data on the following legal bases:

• Contract Performance: Processing necessary to fulfil a contract with you.
• Legitimate Interests: Processing necessary for our legitimate business interests.
• Legal Compliance: Processing necessary to comply with our legal obligations.
• Consent: Where you have given us clear consent for a specific purpose.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Trusted third-party vendors who assist us in operating our website and delivering services.
• Professional Advisors: Lawyers, auditors, and consultants where necessary.
• Regulatory Authorities: Where required by applicable law in Hong Kong or any other relevant jurisdiction.
• Business Transfers: In connection with any merger, sale, or acquisition of our business.

6. International Transfers

Your information may be transferred to computers located outside your jurisdiction where data protection laws may differ. EDC OFFICIEL LIMITED ensures that appropriate safeguards are in place for such transfers in accordance with applicable Hong Kong data protection legislation.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Generally, we retain client data for seven (7) years following the termination of our business relationship, unless a longer retention period is required by law.

8. Your Rights

Depending on your location and applicable laws, you may have the right to: access your personal data, correct inaccurate data, request deletion of your data, restrict or object to processing, data portability, and withdraw consent at any time. To exercise these rights, contact us at contact@edcofficiel.com.

9. Cookies

We use cookies and similar tracking technologies. Please refer to our Cookie Policy for detailed information about the types of cookies we use and how you can manage your preferences.

10. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated revision date.

12. Contact Us